The EU Commission, through DG Mobility & Transport have ordered a Consultation into Air Passenger Rights.  Such rights involve areas such as EU Directives 889/2002 (Air Carriers Liability – particularly on the issue of mishandled luggage), 96/67 (Baggage-handling/Ground-handling), 261/2004 (Denied Boarding, Flight Delays & Flight Cancellation), 1107/2006 (Reduced Mobility Passenger Rights), 1008/2008 (Common Rules for Air Operations) and 2111/2005 (Air Safety Issues).  We have reported on the issues of flight rights, aircraft safety issues, lost or damaged luggage and financial protection for holidaymakers and air passengers. Read More

The Transport Select Committee have requested stakeholders within the travel debate to submit their views on passenger’s experience of air travel. A wide remit was produced, and HolidayTravelWatch has concentrated its report on the issues of 261/2004 and aircraft safety.  HolidayTravelWatch has called for a review of the directive 261/2004, including giving air passengers improved rights to compensation when they suffer a delay, and a structured enforcement process, to ensure that rights are provided to the consumer.  We have also called for a ‘whistleblower’ campaign, akin to the one operated by the South African Civil Aviation Authority to highlight safety issues. Read More

In the final series of ‘Watch Out For Further Announcements’, we examine passengers rights under 261/2004 & the Montreal Convention following a flight cancellation. We look at the issue from the perspective of the recent British Experience of Fog and Industrial Disputes. Read More

This article provides basic information in relation to the new denied boarding, flight cancellation, of flight delay Regulations – The New Rules for Denied Boarding, Flight Cancellation or Flight Delay – 20.6.06.pdf Read More