Many holidaymakers find that when they are abroad and have holiday complaints to make, they have difficulty in accessing information that is timely, free and of some assistance!  To counter this problem, HolidayTravelWatch has created its own ‘Calling Card’ – www.holidaytravelwatch.tel !  The ‘card’ is electronic based and contains all the necessary contact numbers that you will need, to obtain our assistance!  It also provides links and access to up-to-date holiday complaints and of course our useful ‘Holidaymakers Backpack™’, which links you to all the holiday complaints guidance and material that you will need, to kick-start any complaints or problems you may have!  All you have to do is to copy the link for the ‘Calling Card’ into your favourites on your PC or Mobile Phone, that way you are never far from help wherever you may be! Read More

Holidaymakers contacting our helpline, often tell of the helplessness and lack of assistance they receive, when they raise their holiday complaints whilst in resort!  2010 has realised a worrying pattern of complaints, indicating that rather than seeing an improvement in the holiday product, we are continuing to witness the same old so-called acceptable face of travel!  We are concerned that complaints are not being adequately considered, nor is action being taken to deal with real or potential holiday illnesses!  We have seen one comment from a returning holidaymaker, extolling the virtues of the complex they have returned from, but highlighting at the end of their travel review, that parents were allowing their children to defecate in the hotel swimming pool and that one individual had decided to to do the same for ‘fun’! Read More

This article from our Travel-Zine, follows from a disturbing call received from an ex-resort representative.  His story highlights the potential dangers that exist, if tour companies do not ensure that children’s representatives are properly qualified, or do not have the requisite Criminal Record Bureau checks.  We pose the question as to whether or not kids clubs are safe, and provide guidance to holidaymakers.  This article is a timely reminder to parents and holidaymakers following the Madeleine McCann tragedy, to remain vigilant and report anything suspicious to the tour company and the police!  Read More

In February Molly dropped her daughter Sheree, aged 21 off at Heathrow to join her son Gary, aged 26 for the last week of his holiday in Tenerife. The next day she received a telephone call and nothing was ever the same again for the Maher family.  The call told Molly that Gary was dead and Sheree was critically ill and in a coma from an apparent suicide attempt with pills and gas. Peter, Molly’s husband took charge. Read More

The launch of the Airbus A350 aircraft, preceded by the Boeing 787 Dreamliner are set to usher in a new era of travel luxury, space and eco-friendly aircraft, following the development of innovative technologies. Read More

The sun gives out a range of energy. This is called the electromagnetic spectrum, and it is made up of different forms of energy including infra-red radiation, visible light and ultraviolet radiation (UVR). Read More

Remember to always check if there is a lifeguard and a flag warning system in place. If so, make sure that you know what the flags mean, especially those that may tell you when and where it is dangerous to swim.  An example of the meaning of beach flags is found on the RNLI website – remember, these flags apply to the coastal waters around Britain and may not be replicated elsewhere – the simple rule is, if in doubt, speak to the the local coast lifeguards! Read More