The Unfair Commercial Practices Directive came into force on 26 May 2008 in the UK as The Consumer Protection from Unfair Trading Regulations 2008 (referred from here on as the Unfair Trading Regulations).  They were introduced following a lengthy EU wide consultation on how the consumer was disadvantaged by the actions and behaviour of companies.  The Regulations can be found at this link - http://www.opsi.gov.uk/si/si2008/uksi_20081277_en_2#pt1-l1g1  The Regulations repealed vast areas of previous UK consumer laws. Read More

The greatest advance in British Consumer Travel Law is undoubtedly The Package Travel Regulations 1992, implemented for consumer protection. Read More

Despite the provisions contained in the Package Travel Regulations you may need to consider issues of Misrepresentation, Frustration or Negligence in contract.  Remember, this is a complex area and only specialist legal advice can guide you on those points. Read More

HolidayTravelWatch has long advocated the rights of the Travel Consumer. We witness and guide clients, who come from all walks of life, on the profound effects of their holidays from hell. Read More

REGULATORY STATEMENT: Read More

If your case is considered to be incapable of resolution by normal methods and we consider you require legal advices, we will advise you accordingly. Before any referral is made, we must provide an oral explanation of the relationship that exists between ourselves and the referred lawyer. Where requested by a client, we will confirm that process in writing. Read More

A Government Survey has found that each man, woman and child spends nearly £13 per week on Package Holidays abroad. Such a purchase, for that precious 2 weeks, is often a major investment for most families. When HolidayTravelWatch was first formed it was quickly realised that holidaymakers needed a checklist to guide them when they encountered holiday problems. Such problems can range from holiday food poisoning claims, holiday accidents, sudden changes to holiday arrangements, flight delays and cancellations, sick aircraft syndrome. Read More