Regular readers of this site will know that the 2008 holiday season is in full swing, with increased holiday complaints of illness or sickness at a wide range of holiday destinations. Read More

We have recently dealt with holidaymakers who returned from Egypt with confirmed E-Coli 0157. The holiday complaints that have given rise to their holiday illness claims, continues to surprise us, given the so called ‘improvements’ in the health and safety in holiday properties! Read More

The BBC reported that the Government has commissioned a study into the ‘alleged’ incidents of fumes on board aircraft.  The Cranfield University will apparently carry out a study over the next 2 years to determine the source and nature of the fume events. Read More

It has been an interesting week at Birmingham International Airport! On Friday I went to collect a relative, but on arrival, they called me to advise that the flight was being delayed by 2 hours for ‘technical reasons’. Read More

A holidaymaker has just told me of their concern on Airport Security, and asked the question, what’s the point?  Well, I began to rehearse the usual mantra of how the threat of terrorism is ever present, and how we must always be vigilant. Read More

There are many who criticise those who make holiday complaints, who then go onto make holiday claims.  They liken them with the ‘chattering classes’ mantra that they are the cause of the so called compensation culture.  We are currently hearing of many holidaymakers, who are receiving notices advising that their holidays are being ’significantly’ changed to holidays not of their choosing. Read More

Holidaymakers visiting the island of Gran Canaria, will be able to tell of yet another child in a holiday destination, who disappeared whilst playing outside his home. The story of Yeremi Vargas tells the same poignant tale that was heard in the case of Madeleine McCann; regret, lost opportunities and a rush to judgement! Read More