HolidayTravelWatch has continued throughout this 2010 summer season to receive reports of many package holidaymakers falling ill in resort hotels.  The organisation has received contact from many affected holidaymakers suffering with Cryptosporidium, Salmonella, Giardia & Shigella.  Read More

HolidayTravelWatch is concerned by the growing number of calls they are receiving from returning and intending UK holidaymakers, who have stayed or intend to stay at the Coral Sea Holiday Village in Sharm El Sheikh in Egypt.  To date, this Organisation has dealt with over 40 calls for assistance, with some 35 reporting holiday illness.  We are concerned that within those reporting illness, we have been told that 6 have been advised that they have confirmed Cryptosporidium!  On checking our archived ‘Call to Arms’ we can see that this hotel, when known as The Holiday Village Red Sea, came to our attention in May, June & July 2008; this year we have received and demonstrated complaints within our ‘Call to Arms’ during June, July and August for this hotel!  In addition to holiday illness complaints, holidaymakers are reporting the following: Read More

It is with sincere regret that HolidayTravelWatch reports that it has received contact from British Holidaymakers, for the fifth year running, returning from The Holiday Village in Sarigerme in Turkey!  The holidaymakers have received free advice and assistance, following their request on how they can claim compensation for their holiday illness claims. Read More

Since 2008 we have expressed serious concerns over the health and safety standards operated in the popular holiday resorts in Egypt.  We began by asking if Egypt was the ‘new’ Dominican Republic for Holiday Illness and Complaints?  In that article we suggested that it would be well for the Egyptian tourist authorities to learn from the Dominican Republic experience; it appears that they did not!  Less than 2 weeks later, we again expressed concern over the range of holiday complaints and problems reported to us; apart from illness complaints we were also hearing  how complaining holidaymakers were being ‘bullied’ out of making complaints!  We again called on the Egyptian Authorities to act; it appears that they did not!  In July 2009, we again called for the Egyptian Authorities to act upon the growing number of complaints and illnesses reported to us; again, it appears that they did not!  We again express our concerns! Read More

The recent events of the Icelandic Volcano Crisis demonstrated the fragility of our transport system if affected by a natural or man-made disaster!  Many thousands of travel plans were disrupted and many air passengers and holidaymakers encountered difficulties in getting assistance from airlines.  This Organisation, like many others, championed the route to resolution of these travel complaints through the rights and obligations contained within EU Directive 261/2004 – The Flight Delay, Cancellation and Denied Boarding Rights Directive! Read More

Many holidaymakers find that when they are abroad and have holiday complaints to make, they have difficulty in accessing information that is timely, free and of some assistance!  To counter this problem, HolidayTravelWatch has created its own ‘Calling Card’ – www.holidaytravelwatch.tel !  The ‘card’ is electronic based and contains all the necessary contact numbers that you will need, to obtain our assistance!  It also provides links and access to up-to-date holiday complaints and of course our useful ‘Holidaymakers Backpack™’, which links you to all the holiday complaints guidance and material that you will need, to kick-start any complaints or problems you may have!  All you have to do is to copy the link for the ‘Calling Card’ into your favourites on your PC or Mobile Phone, that way you are never far from help wherever you may be! Read More

For many holidaymakers, dealing with holiday illness, accident or other complaints, either at home or abroad can become quite stressful!  One of the many difficulties Consumers face is understanding what their rights are, which law applies to their claim and how do they go about getting compensation?  Well help is now at hand for all those holiday from hell experiences!  HolidayTravelWatch has put together an electronic ‘Holidaymakers Backpack™’ which contains all the essential articles and guides needed to kick-start those holiday claims! Read More