Going on holiday? Read our guide for a safe holiday..
Problem on holiday? Read our popular holiday guides..
Holiday complaints? Learn how to resolve your travel problems..
Holidaymakers “Call to Arms”
Latest “Call to Arms” ©
- Hotel Les Grandes Rousses | Alpe D’Huez | France | Holiday Complaints | December 2011/January 2012
- Sunrise Tirana Aqua Park | Sharm El Sheikh | Egypt | Holiday Complaints | December 2011/January 2012
- Melia Dunas | Cayo Santa Maria | Cuba | Holiday Complaints | July/August 2011
- Jolly Beach Resort | Antigua | Caribbean | Holiday Complaints | Nov/Dec 2011
Holidaymakers contact us on a wide variety of issues. We receive regular complaints of holiday food poisoning claims, sick aircraft syndrome, contract problems, misselling of holidays or other holiday complaints. Our ‘Call to Arms’ feature empowers holidaymakers to join together to fight for fair and just compensation for their holiday claims. Contact our helpline for further assistance if you have been affected by these issues.
Contact our helpline for further assistance if you have been affected by these issues.
HTW NewsDesk
We provide comment on a wide variety of issues ranging from Holiday Illness, Aerotoxic or Sick Aircraft Syndrome, Safety in Kids Clubs, Air Passenger Rights, Cruise Ship Safety, Force Majeure and General Holiday Complaints. We also provide general comment on trends within the travel industry. Here are the latest articles.
Frustration of a Holiday Contract – Does Your Holiday Destination suffer with Risk Complaints?
Dealing with Holiday Illness or Sickness Abroad or When You Return to the UK!
The 12 Golden Rules of Travel | Prepare to Travel | HolidayTravelWatch
How to Resolve Your Holiday or Travel Complaints! | Your Consumer Rights | HolidayTravelWatch
HTW Press Centre
Our press releases provide comment on a wide range of holiday complaints. They also demonstrate our committment to political comment and campaigning on behalf of the holidaymaker. Here are the latest press releases.
Sympathy Expressed for the Victims of the Costa Concordia cruise
Call to Turkish Ambassador to urgently meet with assaulted holidaymaker!
Call for Europe to tighten up Holidaymakers Travel Rights!
Flight Cancellations – If only EC Regulation 261/2004 had teeth!
HTW Online Survey
Through our surveys, we are able to measure the experience of the holiday travel product against the holiday complaints we receive. This data is used to promote our political campaigns
The HolidayTravelWatch Online Survey – Understanding Package Holidays!
This is a critical moment for the future of EU holidaymakers and in particular, British holidaymakers! In 1990, the EU created the Package Travel Directive which was then adopted into various National Laws; the UK adopted this Directive as The Package Travel Regulations in 1992. Many millions of EU holidaymakers have enjoyed the benefit of Protection under this Directive – those Protections are now seriously threatened.
The Crows Nest
The Myth that surrounds the so-called DIY Package Holiday!
The collapse of travel companies in recent years has led to a huge Consumer Detriment; many Consumers are still battling to get their money back from what they believed to be solid ‘refund’ schemes. The principle reason for this rests in how the main parties deal with the Consumer applications for refunds. It is ironic, that the one Organisation who is responsible for creating the uncertainty in the UK as to what constitutes a package (initially believing as we do that virtually all holidays bought are packages) are now apparently advising Consumers (through an agent company) that they have ‘bought’ a ’split package’ and are therefore not due refunds under the refund scheme. Read More
™ Holiday Reviews
Our world is diverse and cosmopolitan and many holidaymakers like to share their views and opinions about their travel experience through travel reviews.
The travel consumer is faced with many holiday review websites. Ceeviews provides the opportunity for you to share your travel experiences on a truely independent site, with a wider internet community, without the distractions of travel advertisments or other interests.
Holidaymakers Backpack™
We know how difficult it is to find the information you need to quickly deal with your holiday complaints. This ‘Backpack’ contains links to articles on the laws that promote your rights, free complaints letters, and useful articles that will help you resolve your travel complaint or problems!
Look inside the ‘Backpack’
HTW on YouTube
HolidayTravelWatch provides a number of self produced videos which provide information on travel consumer rights and guidance on how to deal with holiday complaints or problems. We also provide commentary on travel related issues and links to other popular holiday or travel videos.
Visit our Youtube Channel
HTW has noted that amongst the submissions to the Committee on Toxicity (COT) it has been suggested that the symptoms highlighted by crew and passengers were akin to the condition of hyperventilation.
HTW has for many years received reports from concerned holiday makers or independent travellers as to the safety of their aircraft, ship or boat, train or road transport.
