The last thing you expect to have to deal with when you return from holiday is to commence some kind of legal action. Read More

Under the current Law of England & Wales you must become aware of the time period within which you must bring your case before the court. Read More

If you suffer from a holiday illness, sickness or accident, occurring outside the Package Holiday contract (eg in a restaurant outside your hotel complex, or an accident outside your hotel), then the tour operator may not be liable for these events (remember this may not be the case if it was a trip organised by the tour operator). Read More

Many people cannot afford the services of a lawyer.  Sometimes the facts dictate that their case benefits would be outweighed by the cost of legal representation. In those cases it may be appropriate to use the small claims process - before doing so, you should always obtain independent legal advices. The process of the small claims court is fully described on the Court Service website. Read More

Should you require free legal advice, then we can access specialist legal experts in the field of International Travel Litigation.  All of them are experts in dealing with holiday complaints involving contractual and personal injury holiday claims.  There are very few law firms who are experienced in the field of Holiday and Travel Law and therefore it is very important when seeking the advice of a solicitor that you make sure that whoever is handling your claim is an expert in this field of law.  You should ask them to demonstrate what  experience they have, ask them to provide examples of their successes and failures, if you are not sure, seek guidance elsewhere! Read More

Are You Ready For Court? considers the impact of the argument that we have become a ‘compensation culture’ and examines the Arbitration process and the experience of one holidaymaker and their holiday complaints. Read More

Get’Away asks, “Are You Ready for Court?” - This is the first of a series of articles which explores the evidential trail and experience of holidaymakers who decide to go it alone, and take their case into the Small Claims Court.  The moral of the tale is to learn from other holidaymakers experiences! Read More