Since the latter part of 2009, Consumer Organisations and The Travel Industry have been engaged in a lengthy Political Consultation process, to determine the future of Consumer or Travel Industry Rights and Obligations or Safety Issues.  HolidayTravelWatch has been fully engaged in this process and has responded to the UK Department for Transport on the future regulation of the aviation industry. Read More

The news that a British Aircaft was subject to a smoke or fume event requiring evacuation of some 300 passengers and crew, is a timely reminder of the Aerotoxic Syndrome debate.  The question of what caused this event to occur is we hope still a matter for further investigation.  However, it was clear from the report that a number of passengers were overcome by fumes, but we are not assisted as to how many received assistance following this exposure.  The issue leads to a number of questions and we hope that the Committee of Toxicity (COT), the Civil Aviation Safety Authority (CASA), The Civil Aviation Authority (CAA) and the National Transportation Safety Board (NTSB) have considered, irrespective of which airline is involved or whatever the cause of a smoke or fume event, to be a welcome opportunity to create an important set of guidelines on how such events should be monitored, for example, they should co-ordinate to ensure that: Read More

This article provides basic information in relation to the new denied boarding, flight cancellation, of flight delay Regulations – The New Rules for Denied Boarding, Flight Cancellation or Flight Delay – 20.6.06.pdf Read More