• Categories
  • Surveys

    Holiday Surveys are the lifeblood of the Travel Industry and assist them to assess market trends or provide political commentary on behalf of their members. In the same way, this Organisation also operates surveys, often providing snapshot information on the experience of holidaymakers arising often from their holiday problems. This section provides details of the latest survey and how you can access it along with illustrations of past surveys. Please take part in out latest survey – the facts will be published and the results often used in our campaigning!

    The HolidayTravelWatch Online Survey – Understanding Package Holidays!

    Sunday, November 29th, 2009

    This is a critical moment for the future of EU holidaymakers and in particular, British holidaymakers! In 1990, the EU created the Package Travel Directive which was then adopted into various National Laws; the UK adopted this Directive as The Package Travel Regulations in 1992. Many millions of EU holidaymakers have enjoyed the benefit of Protection under this Directive – those Protections are now seriously threatened. Since 2003, there has been an attempt by the Travel Industry to reinterpret these Regulations, by reinventing themselves as ‘travel agents’, through internet sales. Whilst we are to be rightly concerned with the Financial Protection of holidaymakers, we must also be aware of the many other detriments or problems suffered by holidaymakers, which, according to online terms and conditions, are not the responsibility of these new ‘travel agents’! It is now imperative that the Consumer position is presented to the EU Commission following the announcement of their latest Consultation on Holiday Rights. It is simple; if the Commission is persuaded to keep the ‘internet’ players outside the remit of any new Directive, Consumers will be returned to the so-called pre-1992 ‘Golden Age’ of Travel when there was little or no Consumer Protection. The answers to this survey will be used to back up previous HolidayTravelWatch surveys and its findings will be presented to the EU Commission in February 2010. Your contribution is both valuable and timely – we would like to thank you for your kind assistance on this survey! Read More

    The Summer of Consumer Discontent 2008! | Update on the Operation of The Package Travel Directive | Political Lobbying | HolidayTravelWatch

    Friday, April 17th, 2009

    In October 2007, HolidayTravelWatch submitted its findings and recommendations to the EU Commission on the Package Travel Directive.  Following that report, the EU parliament adopted a resolution calling for a ‘renewed’ EU Tourism Policy.  This was followed by a report, commissioned by the EU Parliament, which recommended a strengthening of the Package Travel Directive. Read More

    The HolidayTravelWatch Online Survey Results

    Thursday, January 10th, 2008

    HolidayTravelWatch provides reports on the results of its online surveys. Please note that this material is copyrighted, and therefore copying, publishing or distributing these questions or results from this and each individual HolidayTravelWatch survey, in whatever form is prohibited without the express written permission of HolidayTravelWatch: Read More