Many holidaymakers find that when they are abroad and have holiday complaints to make, they have difficulty in accessing information that is timely, free and of some assistance!  To counter this problem, HolidayTravelWatch has created its own ‘Calling Card’ – www.holidaytravelwatch.tel !  The ‘card’ is electronic based and contains all the necessary contact numbers that you will need, to obtain our assistance!  It also provides links and access to up-to-date holiday complaints and of course our useful ‘Holidaymakers Backpack™’, which links you to all the holiday complaints guidance and material that you will need, to kick-start any complaints or problems you may have!  All you have to do is to copy the link for the ‘Calling Card’ into your favourites on your PC or Mobile Phone, that way you are never far from help wherever you may be! Read More

For many holidaymakers, dealing with holiday illness, accident or other complaints, either at home or abroad can become quite stressful!  One of the many difficulties Consumers face is understanding what their rights are, which law applies to their claim and how do they go about getting compensation?  Well help is now at hand for all those holiday from hell experiences!  HolidayTravelWatch has put together an electronic ‘Holidaymakers Backpack™’ which contains all the essential articles and guides needed to kick-start those holiday claims! Read More

When HolidayTravelWatch was first formed, it was quickly realised that holidaymakers needed a checklist to guide them when they encountered problems. Over the years HolidayTravelWatch has gained invaluable experience which it has endeavoured to share with as many holidaymakers as possible. To underline the present need for holidaymakers to have an invaluable guide, you should read three items we have published – 20 holiday complaints written in the holidaymakers own words for the 2010 holiday season - 40 of the current holiday complaints received by us for the 2010 season – and – our latest full report to the EU Commission which again sets out, in the holidaymakers own words, the problems they experienced in the 2009 holiday season! Read More

Last year we highlighted 20 of the most appalling holiday complaints for the 2009 holiday season!  This year we again repeat the process at the start of the current 2010 holiday season, to highlight the wide range of problems that holidaymakers face!  This year we have seen the following holiday complaints come through on our e mails alone; Read More

In recent weeks HolidayTravelWatch has expressed concern at the high level of returning sick holidaymakers from the Holiday Village in Sarigerme, Turkey.  Despite assurances provided by the British Tour Operator, this Organisation expressed concern for the lack of information and confidence being suffered by intending holidaymakers.  HolidayTravelWatch continues to be contacted by family groups who have suffered illness at this hotel, including those affected by Salmonella.  We are now very concerned to have received a report from one such family, who returned from the resort during the last week.  They have all suffered with illness, and their two and a half year old son has now been confirmed as having contracted Cryptosporidium. Read More

Principle Information: Read More

Principle Information: Read More