In response to a request from the Financial Services Authority, HolidayTravelWatch has submitted its opinion on the proposed regulations, which will govern the sale of Travel Insurance to Consumers from 1 January 2009. This submission will conclude a lengthy consultation process which began before the Treasury Select Committee, followed by the enquiry of HM The Treasury. Read More

HolidayTravelWatch Advises Travel Consumers, that the film ‘Welcome Aboard Toxic Airlines’ is being featured on general cinema release initially at the following locations: Read More

The European Commission has called for stakeholders in the travel debate to make submissions on the future of the Package Travel Directive. HolidayTravelWatch has made its submission, highlighting 160 case study examples of travel problems experienced by travel consumers in the previous 14 weeks.  Many of these cases involve reports of holiday illness/sickness, changes to holidays, flight changes and poor customer service. Read More

The enquiry, commenced by The Treasury Select Committee, into the sale of Travel Insurance and its regulation will benefit holidaymakers, where they suffer with holiday illness or accident, lose personal possessions or need to return to the UK or cancel their holiday unexpectedly.  We consider that a regulatory regime will bring home to holidaymakers the very strong need to insure and make sure that they are fully covered!    Read More

The Government, facing pressure from the Travel Industry, is seeking to introduce a ‘Guidance’ to the Travel Industry on what constitutes a ‘Package Holiday’ - in this report to Government, we provide a Consumer view on the proposed Guidance.  Many cases of Consumer Detriment in holiday complaints involve reports of holiday illness/sickness, holiday accidents, changes to holidays, flight changes and poor customer service. Read More

This article continues the series of ‘To Package or Not to Package’, and looks at the effects of deregulation from the Consumer Perspective.  This issue is very important to the Consumer, particularly where they suffer detriment in their holiday contracts.  Many holiday complaints involve reports of holiday illness/sickness, holiday accidents, changes to holidays, flight changes and poor customer service. Read More

Are You Ready For Court? considers the impact of the argument that we have become a ‘compensation culture’ and examines the Arbitration process and the experience of one holidaymaker. Read More