Many people cannot afford the services of a lawyer.  Sometimes the facts dictate that their case benefits would be outweighed by the cost of legal representation. In those cases it may be appropriate to use the small claims process – before doing so, you should always obtain independent legal advices. The process of the small claims court is fully described on the Court Service website. Read More

Are You Ready For Court? considers the impact of the argument that we have become a ‘compensation culture’ and examines the Arbitration process and the experience of one holidaymaker and their holiday complaints. Read More

Get’Away asks, “Are You Ready for Court?” – This is the first of a series of articles which explores the evidential trail and experience of holidaymakers who decide to go it alone, and take their case into the Small Claims Court.  The moral of the tale is to learn from other holidaymakers experiences! Read More