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    Call for a new relationship between the Consumer & The Aviation Industry

    Friday, March 12th, 2010

    Since the latter part of 2009, Consumer Organisations and The Travel Industry have been engaged in a lengthy Political Consultation process, to determine the future of Consumer or Travel Industry Rights and Obligations or Safety Issues.  HolidayTravelWatch has been fully engaged in this process and has responded to the UK Department for Transport on the future regulation of the aviation industry. Read More

    Call to EU Commission to create real and sustainable Air Passenger Rights

    Friday, March 12th, 2010

    Since the latter part of 2009, Consumer Organisations and The Travel Industry have been engaged in a lengthy Political Consultation process, to determine the future of Consumer or Travel Industry Rights and Obligations or Safety Issues.  HolidayTravelWatch has been fully engaged in this process and has responded to the European Commission’s request for Stakeholders to provide comment upon Air Passenger Rights.
    The report centres in on the Commissions questions on EU Directives 889/2002 (Air Carrier Liability), 96/67 (Baggage Handling/Ground Handling), 261/2004 (Denied Boarding, Delayed Flights and Cancelled Flights), 1107/2006 (Reduced Mobility Rights), 1008/2008 (Common Rules for Air Operations) and 2111/2005 (Air Safety Issues). Read More

    Call for EASA to act on Aerotoxic or Sick Aircraft Syndrome

    Friday, March 12th, 2010
    Since the latter part of 2009, Consumer Organisations and The Travel Industry have been engaged in a lengthy Political Consultation process, to determine the future of Consumer or Travel Industry Rights and Obligations or Safety Issues.  HolidayTravelWatch has been fully engaged in this process and has responded to the European Aviation Safety Agency’s request for Stakeholders to provide comment upon ‘Cabin Air Quality onboard Large Aeroplanes’
     
    Our report highlights that 63% of passengers surveyed declared that they had experienced smoke/fumes onboard aircraft.  We found that many suffered with symptoms of light-headiness, disorientation, chest problems and skin conditions.  We also discovered that a number of passengers continued to suffer with these symptoms along with irritability, behavioural problems, neurological difficulties, depression and other physical and psychological problems.
     
    HolidayTravelWatch provided further Consumer comment, supplementing that already given to The Australian Civil Aviation Safety Authority in June 2009. 
    Frank Brehany, the Senior Consumer Advocate for HolidayTravelWatch states:

    “We have monitored and reported on this important issue since 2006.  There appears to be an impasse between Government and Campaigners, perhaps fuelled by the fear of expensive litigation.  We have called for the immediate installation of filters on all bleed aircraft, an obligatory reporting system for crew and passengers alike and the creation of a ‘no fault protocol’,  uniting passengers, crew, airlines, manufacturers, oil companies, scientists, lawyers and politicians in a quest to resolve this important 21st century problem.  I ask; is that too much to ask in order to guarantee safety – will EASA act to protect the interests of all aviation stakeholders?” Read More

    HolidayTravelWatch PressCentre Archive

    Friday, January 8th, 2010

    Welcome to the HolidayTravelWatch PressCentre archive!  This area contains all the archived press releases – time indicated – made by HolidayTravelWatch.  This Organisation is proud to have been associated with past innovative media production highlighting consumer rights. That role continues today with assistance and guidance given to many media organisations. Read More

    Consumer Group Calls For Greater Protection From Holiday Complaints

    Wednesday, November 25th, 2009

    The recent case of CAA v Travel Republic has once again opened the debate as to what constitutes a ‘Package’.  The debate has naturally centred on the issue of Consumer Financial Protection and the reader could be forgiven for thinking that this issue is all that rests at the heart of what is meant by Consumer Protection.  Read More

    Disappointment & Hope Expressed following The BBC Watchdog Programme on The Holiday Village, Sarigerme

    Friday, November 6th, 2009

    HolidayTravelWatch has viewed the series of reports created by the BBC’s Watchdog team, on complaints received from returning British holidaymakers from the Holiday Village, Sarigerme, Turkey.  In particular it has noted the broadcast of Thursday 5 November, 2009, when the team highlighted the work of Dr Lisa Ackerley and her fellow environmental health professionals.  In the course of the broadcast, Dr Ackerley’s team reported the following findings: Read More

    Holidaymakers Called to Action on The Holiday Village in Sarigerme, Turkey

    Friday, August 28th, 2009

    HolidayTravelWatch has noted that one Travel Industry newspaper, Travel Weekly, has reported our call to the Turkish Ambassador, to bring to the attention of the Turkish Health Authorities, the growing number of complaints concerning The Holiday Village (formerly The Pegasus Palace & The Pegasus Tropical) in Sarigerme in Turkey. Read More