Holiday Village | Sarigerme | Turkey | Hotel Complaints | October 2009
Saturday, October 24th, 2009Principle Information: Read More
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Posts Tagged ‘Turkey’Holiday Village | Sarigerme | Turkey | Hotel Complaints | October 2009Saturday, October 24th, 2009Principle Information: Read More Hotel Club Julian | Marmaris | Turkey | Holiday Complaints | September 2009Sunday, October 11th, 2009Principle Information: Read More Aqua Fantasy Aqua Park Hotel – Kusadasi – Turkey – Holiday Complaints – September 2009Thursday, October 1st, 2009Principle Information: Read More Holiday Village – Sarigerme – Turkey – Holiday Complaints – September 2009Thursday, October 1st, 2009Principle Information: Read More A Challenge to Holiday Complaints & The Travel Industry!Sunday, September 27th, 2009At this time there are many sick, angry and in some cases very frightened holidaymakers, having experienced the worst of a Traditional Package or so-called DIY Package Holiday. The dignity in the face of such adversity, displayed by holidaymakers suffering with holiday illness, complaints or claims is to be acknowledged and applauded. This past 3 weeks, our helpline has been inundated with calls for assistance and it is within those stories that we have noted the ‘whispering comments’ about the work of this Organisation. I would encourage all reading this blog to read our latest posts (Sunday 27/9/09) on Twitter (these can be found @HTWFrank). The posts highlight the experience of one family suffering with sickness whilst holidaying in Turkey. Hospitalisation, children confined to their bedroom and the need for baby supplies brought a lack of compassionate response from the tour company’s representatives. In highlighting this story I have commented upon the issue of mutual respect, not just for the holidaymaker, but also for this Organisation. There is a need to abandon 20th Century thinking and I hope that the Travel Industry will rise to the challenge(s) that I have set them within the Twitter discussion area! Read More Palm Gardens Hotel | Gumbet | Turkey | Holiday Complaints | August 2009Wednesday, September 2nd, 2009Principle Information: Read More Club Seray Forest | Marmaris | Turkey | Holiday Complaints | August 2009Tuesday, September 1st, 2009Principle Information: Read More |