Principle Information: Read More

Principle Information: Read More

Principal Information: Read More

Principal Information: Read More

Since the latter part of 2009 we have all watched with interest and sorrow whilst the toll of economic collapse takes place around us.  The events surrounding the fall of the latest travel company, Globespan, provides an interesting window into the workings of travel companies, so-called ‘regulation’ and the plight of the holiday consumer and their complaints. Read More

2008 and 2009 has proven to many British holidaymakers that the ‘holiday from hell’, or a less than satisfactory holiday experience exists, many with serious or catatrophic consequences? So if you have a holiday complaint – what can you do about it? Do you put it down to ‘just another experience’? You may have a holiday food poisoning claim, the facilities in the hotel or cruise ship were not up to standard, or your suffered at the hands of an airline! Did you suffer from a holiday accident? Read More

In 2009, the European Aviation Safety Agency (EASA) called on pilots, crew, airlines, aircraft manufacturers and other interested parties, to submit their views on the problem of smoke or fumes escaping into aircraft cabins/cockpits.  We have written extensively on the issue that has become known as Aertoxic Syndrome and the profound effects upon pilots, crew and passengers following exposure to engine fumes/smoke.  We launched our own online petition – The Brown Bag Campaign – which seeks to highlight the ‘intelligent’ debate on this important subject.  We have submitted our own report, whjich follows on from our own report to The Australian Civil Aviation Safety Authority.  The report to EASA contains the latest HolidayTravelWatch survey which contains important pointers and compels politicians that the time for action is now! Read More