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    MS Da Vinci | Nile Cruise | Egypt | Holiday Complaints | June/July 2010

    Monday, August 2nd, 2010

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    20 Appalling Holiday Complaints and Problems – The 2010 Season!

    Sunday, May 30th, 2010

    Last year we highlighted 20 of the most appalling holiday complaints for the 2009 holiday season!  This year we again repeat the process at the start of the current 2010 holiday season, to highlight the wide range of problems that holidaymakers face!  This year we have seen the following holiday complaints come through on our e mails alone; building work, exposure to building dust causing respiratory problems, numerous so-called norovirus complaints, missing hotel facilities, slipping on wet unsignposted hotel floors, incorrect visa information supplied by travel agents, repeat hotel illnesses, poor and inedible hotel food, E-Coli, inadequate travel insurance cover, failure to provide significant change rights, DIY holiday complaints, poor beach conditions, leaking sewage, holiday price changes, unsafe ship conditions, cockroaches and dust in holiday accommodation, poor information on luggage allowances, denial by tour companies of mass outbreaks of illness, unannounced flight departure changes, illnesses following room pesticide use, insistence on tour companies in sending holidaymakers to destinations following adverse weather events, hotel not open on arrival, misrepresentation of hotel accommodation in holiday brochures, failure of all-inclusive facilities, booking problems, problems with terms and conditions, airline collapse financial complaints, grey bed linen, cracked bathroom tiles, leaking ceilings, no hot water in hotel rooms, no holiday bookings made, overbooking, false teeth and corn plasters found under bed, mass holiday hotel illness, vomitting and blood passing following hotel illness, Salmonella, Hot air balloon excursion accident, Volcano/Ash Travel Crisis complaints and Shigella!  Here is a selection of 20 appalling holiday complaints and problems (we have ommitted the names of tour companies etc and left the complaints made in the holidaymakers own words): Read More

    MS Terramar | Nile Cruise | Egypt | Cruise Complaints | March 2010

    Thursday, May 6th, 2010

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    MS Da Vinci | Nile Cruise | Egypt | Holiday Complaints | March 2010

    Tuesday, April 6th, 2010

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    MS Orchid | Nile Cruise | Egypt | Holiday Complaints | Nov/Dec 2009

    Monday, February 22nd, 2010

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    MS Serenade | Nile Cruise | Egypt | Holiday Complaints | May 2009

    Friday, July 3rd, 2009

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