It is quite clear, many holidaymakers object to having to pay for a name change on a holiday contract, particularly where they feel that the error arose through no fault of their own!  Read these complaints and problems reported to us by holidaymakers!  We have only reproduced these stories from our e mail contacts.  These holidaymakers stories have been presented to the EU Commission in our campaigning reports!  The stories have been left largely unedited; they are in the words of the holidaymakers who have contacted us.  The names of travel companies have been removed because we consider the story or the experience of the holidaymaker is central! Read More

Name change complaints in holiday contracts occur quite frequently!  They arise because of human error, problems with a website or simply because the travel agent has recorded the details incorrectly!  When this problem arises, the holidaymaker is usually expected to pay a fee for that change (in some cases the fee has been considerable!).  Here we demonstrate some examples of holiday name changes complaints we received in 2008!  We have only reproduced these stories from our e mail contacts.  These holidaymakers stories have been presented to the EU Commission in our campaigning reports!  The stories have been left largely unedited; they are in the words of the holidaymakers who have contacted us.  The names of travel companies have been removed because we consider the story or the experience of the holidaymaker is central! Read More

HolidayTravelWatch continues to hear from Travel Consumers suffering ’Name Change’ detriment in their holiday contracts. A recent call for help came from a Mr W, he stated: Read More