Report to The EU Commission | EU Acquis Review | The Package Travel Directive | Political Lobbying | HolidayTravelWatch
The issue of Consumer Detriment in holiday contracts demonstrates many reports of holiday illness/sickness, holiday accidents, changes to holidays, flight changes and poor customer service. HolidayTravelWatch has submitted a report to the EU Commission enquiry into the consumer ‘acquis’, expanding on its earlier report to the DTI, citing further consumer detriment.
We also comment on the effect of the R v CAA ruling and comment on wider and more coherent consumer protections, in the quest to create a more consumer aware open market. We call for a strengthening of the Unfair Commercial Practices Directive (UCPD) and a widenening and balancing of the current Package Travel Directive.
To read the full EU Acquis: The Consumer Persepctive review please download it in pdf format.
Tags: holiday claims, holiday complaints, Holiday Food Poisoning Claims, holiday illness, Holiday Sickness, Travel Industry Political Lobbying
HTW has noted that amongst the submissions to the Committee on Toxicity (COT) it has been suggested that the symptoms highlighted by crew and passengers were akin to the condition of hyperventilation.
HTW has for many years received reports from concerned holiday makers or independent travellers as to the safety of their aircraft, ship or boat, train or road transport.
