The PTR Tip – Obligation That Information be Provided in Good Time | The Package Travel Regulations | HolidayTravelWatch
We often hear from holidaymakers who do not receive their holiday information in time for their holiday. Regulation 8 of The Package Travel Regulations creates the obligation that information must be provided in good time. Before the journey starts, information must be provided to the holidaymaker in writing or ‘in some other appropriate form’. That information includes, times of transport, stops, details of accommodation on transport. The names, addresses and telephone numbers of the local representative or agency where there is no rep—if neither exist, the contact details of the tour operator. There are additional details that must be provided where the holidaymaker is under 16 years of age. Where an insurance policy has been taken out, information on that policy. The Regulation goes onto state that where the information is not supplied, the tour operator shall be guilty of a criminal offence, which on either summary conviction or conviction on indictment they can be subjected to a fine.
This article first appeared in the january 2009 edition of ‘Get’Away – Your Route to Travel Rights’
HTW has noted that amongst the submissions to the Committee on Toxicity (COT) it has been suggested that the symptoms highlighted by crew and passengers were akin to the condition of hyperventilation.
HTW has for many years received reports from concerned holiday makers or independent travellers as to the safety of their aircraft, ship or boat, train or road transport.
