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  • The Death of Corporate Responsibility! | HolidayTravelWatch Newsdesk

    2008 will go down as the year when Corporate Responsibility died. 

    The thin dividing line between excessive or aggressive behaviour and the quest to increase profits and influence, is usually stemmed by a corporate conscience. 

    2008 was the year when a corner was turned and whatever pretence existed that corporations worked within Regulatory frameworks, simply disappeared. 

    Whole plane loads of holidaymakers found themselves in dire straights, some were advised upon arrival, that their chosen hotel was no longer available – where was their undeniable consumer rights before departure? 

    Holidaymakers felt compelled to travel to Kenya at the time of civil strife without Travel Insurance – where was the acknowledgement that those and other Consumers were exposed to a risk destination? 

    Reports received from several resorts, supplied by management and staff, suggested that their monies were severely cut back – for what purpose? 

    Hoteliers from Turkey contacted this Organisation to complain that they have not been paid by a mainstream tour operator – how can such debts be avoided? 

    Reports of injuries to adults and children, such as the one year old whose hand was severely burned by a floor lamp, only for the staff and rep to state it was not a health & safety issue – where is the recognition that safety is paramount? 

    ‘Cairo belly’, ‘Airborne Viruses’ and thousands becoming ill, with an outright denial that events complained of do not exist, masked behind the veneer that their interests are central to operations – what collective thinking promotes such processes? 

    Enough is enough, now is the time for prescriptive action to restore corporate confidence with consumers!

    This article first appeared in the January 2009 edition of ‘Get’Away – Your Route to Travel Rights’

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