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Posts Tagged ‘ABTA’

The ABTA Code of Conduct | Holiday Complaints

Saturday, June 7th, 2008

The ABTA Code of Conduct was updated in February 2008. The Code is designed to import a standard level of professional behaviour that you can expect from your travel agent or tour operator, if they are members of ABTA. Read More

ABTA Arbitration | Holiday Complaints

Saturday, June 7th, 2008

If you discover that you are unable to resolve the complaint directly with the tour operator, you have the option to present your case under the ABTA Arbitration scheme. Read More