HolidayTravelWatch Responds to Government on Package Holiday Guidance Note Proposals
The Government, facing pressure from the Travel Industry, is seeking to introduce a ‘Guidance’ to the Travel Industry on what constitutes a ‘Package Holiday’ - in this report to Government, we provide a Consumer view on the proposed Guidance. Many cases of Consumer Detriment in holiday complaints involve reports of holiday illness/sickness, holiday accidents, changes to holidays, flight changes and poor customer service.
This Organisation rejects the Guidance and instead calls for a strengthening of The Package Travel Regulations.
Comment on the Proposed Package Travel Guidance
HTW Review of The Package Travel Regulations - Appendix 1
Tags: holiday claims, holiday complaints, Holiday Food Poisoning Claims, holiday illness, Holiday Sickness
HTW has noted that amongst the submissions to the Committee on Toxicity (COT) it has been suggested that the symptoms highlighted by crew and passengers were akin to the condition of hyperventilation.
HTW has for many years received reports from concerned holiday makers or independent travellers as to the safety of their aircraft, ship or boat, train or road transport.
