It has been a thoroughly miserable summer for British holidaymakers!  Poor standards in holiday contracts, complete failures to provide consumer rights under the Package Travel Regulations, mass holiday sickness, reports of salmonella, e coli, cryptosporidium and other diseases, the collapse of Zoom, and now the collapse of the XL Leisure Group, stranding many holidaymakers both here in the UK and abroad. Read More

The last thing you expect to have to deal with when you return from holiday is to commence some kind of legal action. Read More

The greatest advance in British Consumer Travel Law is undoubtedly The Package Travel Regulations 1992, implemented for consumer protection. Read More

Despite the provisions contained in the Package Travel Regulations you may need to consider issues of Misrepresentation, Frustration or Negligence in contract.  Remember, this is a complex area and only specialist legal advice can guide you on those points. Read More

Under the current Law of England & Wales you must become aware of the time period within which you must bring your case before the court. Read More

If you suffer from a holiday illness, sickness or accident, occurring outside the Package Holiday contract (eg in a restaurant outside your hotel complex, or an accident outside your hotel), then the tour operator may not be liable for these events (remember this may not be the case if it was a trip organised by the tour operator). Read More

Many people cannot afford the services of a lawyer.  Sometimes the facts dictate that their case benefits would be outweighed by the cost of legal representation. In those cases it may be appropriate to use the small claims process – before doing so, you should always obtain independent legal advices. The process of the small claims court is fully described on the Court Service website. Read More