The greatest advance in British Consumer Travel Law is undoubtedly The Package Travel Regulations 1992, implemented for consumer protection. Read More

Despite the provisions contained in the Package Travel Regulations you may need to consider issues of Misrepresentation, Frustration or Negligence in contract.  Remember, this is a complex area and only specialist legal advice can guide you on those points. Read More

Under the current Law of England & Wales you must become aware of the time period within which you must bring your case before the court. Read More

If you suffer from a holiday illness, sickness or accident, occurring outside the Package Holiday contract (eg in a restaurant outside your hotel complex, or an accident outside your hotel), then the tour operator may not be liable for these events (remember this may not be the case if it was a trip organised by the tour operator). Read More

Many people cannot afford the services of a lawyer.  Sometimes the facts dictate that their case benefits would be outweighed by the cost of legal representation. In those cases it may be appropriate to use the small claims process - before doing so, you should always obtain independent legal advices. The process of the small claims court is fully described on the Court Service website. Read More

Should you require free legal advice, then we can access specialist legal experts in the field of International Travel Litigation.  All of them are experts in dealing with holiday complaints involving contractual and personal injury holiday claims.  There are very few law firms who are experienced in the field of Holiday and Travel Law and therefore it is very important when seeking the advice of a solicitor that you make sure that whoever is handling your claim is an expert in this field of law.  You should ask them to demonstrate what  experience they have, ask them to provide examples of their successes and failures, if you are not sure, seek guidance elsewhere! Read More

The ABTA Code of Conduct was updated in February 2008. The Code is designed to import a standard level of professional behaviour that you can expect from your travel agent or tour operator, if they are members of ABTA. Read More